CONTENTS AND HYPERLINKS
This website contains hyperlinks to third party websites which are the sole responsibility of such independent third parties, and use thereof is solely at your own risk. COSCO has no control over the content or policies of such third party websites, and we are not responsible for (and under no circumstances shall be liable for) the contents, accuracy or reliability of any websites hyperlinked to this website. Those who choose to access information from this website (including any information obtained through any hyperlink) are solely responsible for the compliance of such information with any applicable law. COSCO does not allow the unauthorized use of its logos, trademarks, or other graphics to create links to this site.
COSCO is pleased to hear from its customers, however we do not accept or consider any creative ideas, suggestions or other materials related to products, services or marketing except through the specific mechanisms set up on this site to receive such ideas. Except as otherwise explicitly provided on this site, (1) anything you disclose or offer to us by or through this website ("Disclosures"), including e-mails or submissions to COSCO or postings on interactive portions of this website, is PROVIDED ON A NON-CONFIDENTIAL BASIS with no obligation on our part to keep such information secret; and (2) COSCO is free to use, for any purpose whatsoever, any Disclosure, including but not limited to publishing, or developing, manufacturing, and marketing products using such information.
By uploading or otherwise providing any Disclosure to this website or COSCO, you hereby grant COSCO and its designees, to the extent you retain any rights, the unlimited, perpetual right to reuse, redistribute, modify, adapt, display and create derivative works from such Disclosure for any purpose and in any media without compensation, and you warrant that all "moral rights" in uploaded materials have been waived. You represent and warrant that you have the authority to grant such rights, and to the fullest extent permitted by law you hereby agree to indemnify, defend and hold us harmless from all claims resulting from any Disclosures you supply. THE FOREGOING INDEMNIFICATION PROVISION DOES NOT APPLY TO SAFETY 1ST'S OWN NEGLIGENCE, RECKLESSNESS OR INTENTIONAL CONDUCT.
INTERACTIVE AREAS AND CODE OF ACCEPTABLE CONDUCT
COSCO does not ordinarily, but reserves the right to in its sole discretion, filter, censor, edit or regulate information and content provided by third parties on this website, including any such information provided in chat rooms, bulletin boards or other interactive areas, and we neither endorse nor are responsible for (and under no circumstances shall be liable for) the contents, accuracy or reliability of such information and content. If you have concerns or complaints about any of the content shown on this site, you may notify us using the contact points below.
When participating in interactive portions of this website, you represent that you have proper right and authorization to use any information or content you upload or post and agree to abide by the following code of acceptable conduct:
- You will not upload or otherwise provide infringing, defamatory, obscene, pornographic, threatening, abusive, illegal or otherwise improper content.
- You will not upload viruses or harmful components.
- You will not use the website to further any illegal purpose or to violate the rights of any party.
- You will not upload or otherwise provide content with a commercial purpose or attempt to solicit funds or advertise goods and services.
NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to our Designated Agent. See our Procedure for Copyright Infringement Claims below.
When you visit our website or send e-mails to us, you are communicating with us electronically, and you consent to receive communications from us electronically. We will communicate with registered users by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Your purchase of products from this website is subject to the applicable terms of sale set forth on this website, including those in our Shopping FAQ applicable to the order, shipping, warranty and return of products. Products offered through this website shall be warranted in accordance with the written manufacturer’s warranty that is included with such product. ANY APPLICABLE WRITTEN LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LENGTH OF SUCH WRITTEN LIMITED WARRANTY.
NO REPRESENTATIONS OR WARRANTIES
COSCO makes no representations or warranties that this website is free of defects, viruses or other harmful components. We shall not be responsible for any damages or loss that may result from the hacking or infiltration of this website or COSCO's computer systems. The pages on this website may contain technical inaccuracies, outdated information and typographical errors. YOU HAVE THE SOLE RESPONSIBILITY FOR ADEQUATE PROTECTION AND BACKUP OF DATA AND/OR EQUIPMENT USED IN CONNECTION WITH THIS WEBSITE AND TO THE FULLEST EXTENT PERMITTED BY LAW YOU AGREE TO HOLD COSCO HARMLESS FROM, AND YOU COVENANT NOT TO SUE US FOR, ANY CLAIMS BASED ON USE OF THIS WEBSITE, INCLUDING CLAIMS FOR LOST DATA, WORK DELAYS OR LOST PROFITS RESULTING FROM USE OF MATERIALS OR CONTENT FROM THIS WEBSITE. THE FOREGOING INDEMNIFICATION PROVISION DOES NOT APPLY TO SAFETY 1ST'S OWN NEGLIGENCE, RECKLESSNESS OR INTENTIONAL CONDUCT.
EXCEPT AS OTHERWISE SPECIFIED IN WRITING BY US, TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE AND ALL INFORMATION, CONTENT, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THIS WEBSITE ARE PROVIDED "AS IS." EXCEPT AS OTHERWISE SPECIFIED IN WRITING BY US, COSCO DOES NOT MAKE ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY, NOR DOES IT IN ANY WAY GUARANTEE THE QUALITY, DATA CONTENT, ARTISTIC WORTH, OR LEGALITY OF INFORMATION, CONTENT, PRODUCTS OR SERVICES THAT ARE MADE AVAILABLE OR OBTAINED BY WAY OF THIS WEBSITE. WE DO NOT WARRANT THAT THIS WEBSITE WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED. SOME JURISIDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
INDEMNIFICATION FOR ACCOUNT
LIMITATIONS OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW COSCO SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR FROM ANY INFORMATION, CONTENT, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THIS WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAWCOSCO’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT OR OTHERWISE) SHALL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS WEBSITE OR, IF APPLICABLE, IN PURCHASING PRODUCTS OR SERVICES THROUGH THIS WEBSITE. SOME JURISIDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS LIMITATIONS OF LIABILITY SECTION DOES NOT APPLY TO NEW JERSEY RESIDENTS.
JURISDICTION, CHOICE OF LAW AND ARBITRATION OF DISPUTES
TRADEMARKS AND COPYRIGHTS
Nothing on this website shall be construed as conferring any license under any intellectual property right, including any right in the nature of trademark or copyright, of COSCO or any third party, whether by estoppel, implication, or otherwise. All brands and names are the property of their respective owners.
Eddie Bauer® is a registered trademark of Eddie Bauer, Inc. Disney® is a registered trademark of The Walt Disney Company. All COSCO registered trademarks are registered in the United States of America (and other applicable jurisdictions). The following is a partial list of the trademarks of Dorel Juvenile Group, Inc. (“DJG”) and its affiliates: Dorel®, Dorel Juvenile Group™, Safety 1st®, Cosco®, Quinny® and Maxi-Cosi®.
SECURITIES AND INVESTMENT
This website and the information contained or referred to herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities.
Certain information on this website is forward-looking and is subject to important risks and uncertainties. The results or events predicted in this information may differ materially from actual results or events. Factors which could cause results or events to differ from current expectations include, among other things: the impact of price and product competition; the dependence on new product development; the impact of technological and market change; the ability of DJG and its affiliates to integrate acquired businesses in an effective manner; general industry and market conditions and growth rates; and international growth and global economic conditions, including interest rate and currency exchange rate fluctuations. For additional information with respect to these and other factors, investors should consult the documents filed by DJG and its parent Dorel Industries Inc. ("Dorel") with Canadian and U.S. securities regulators. DJG and Dorel disclaim any intention or obligation to update or revise any forward-looking information, whether as a result of new information, future events or otherwise.
Despite any representations concerning privacy, COSCO reserves the right to disclose without notice to you any information in its possession if required to do so by law or upon a good-faith belief that such action is necessary to comply with the law, to protect or defend our rights or property, or to respond to an emergency situation. Specific areas or pages of this website may include additional or different terms relating to the use of personal information collected from such areas or pages.
Any unauthorized access, modification or change of any information, or any interference with the availability of or access to this website is strictly prohibited. COSCO reserves all legal rights and remedies available to it and this disclaimer shall in no way be deemed a limitation or waiver of any other rights COSCO may have.
Unless otherwise indicated, all material on this site © Copyright 2007-16 Dorel Juvenile Group, Inc. All rights reserved.
COSCO/Dorel Juvenile Group
Attn: Interactive Marketing Manager
25 Forbes Boulevard, Suite 4
Foxboro, MA 02035
PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS
Notification must be submitted to the following Designated Agent:
Dorel Juvenile Group, Inc.
Name of Agent Designated to Receive Notification of Claimed Infringement:
Interactive Marketing Manager
Full Address of Designated Agent to Which Notification Should Be Sent:
Dorel Juvenile Group
Attn: Vice President – Consumer Marketing
25 Forbes Boulevard, Suite 4
Foxboro, MA 02035
Telephone Number of Designated Agent: 508.216.1950
Facsimile Number of Designated Agent: 508.216.1814
Email Address of Designated Agent: firstname.lastname@example.org
To be effective, the notification must be a written communication that includes the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
- Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
How do I order?
It's easy to order from COSCO. If this is your first time purchasing from our store, just follow these three easy steps: 1. Browse the catalog. 2. Add the item(s) you want to your shopping cart. 3. Complete the checkout flow. You can check out as a Guest, or you can enter your e-mail address and a password to register yourself as a customer. Then, the next time you shop with us, we will have your information already stored, and you won't need to input it again.
How do I track my order?
If you have an account with us, you can review the status of any order you have placed at COSCO simply by clicking the My Account link at the top of every page. From there, you will be able to view any of your orders.
How can I pay?
We accept Visa, MasterCard, or American Express. When you are checking out, you will be prompted to enter your credit card number for payment. We also accept Warranty and Recall Vouchers issued by our Consumer Relations department. No other payment methods are currently accepted.
Your rights as a cardholder are governed solely by your card issuer agreement. You agree to notify us within sixty (60) days after any discrepancy appears on your credit card statement or such discrepancy will be deemed waived. If we do not receive payment from your credit card issuer or its agent, you agree upon our demand to pay all amounts due. You are responsible for paying any sales, use, value-added or other taxes imposed on your purchases.
All of the products that are sold on this website come with a manufacturer's warranty that is included with that product. This is the only written warranty for such product. If you wish to obtain a warranty for a product sold on this website, you may send an e-mail request to email@example.com. In the e-mail please be sure to include the model number and full name of the product(s) for which you seek a written warranty, and provide a return address or fax number to which the information should be sent.
Shipping and Returns
Orders from COSCO can only be shipped to customers in the United States. We try our best to make sure that our customers receive their products in the most timely and inexpensive way possible. All orders placed with us are shipped as soon as possible. Please expect your order to be shipped within 5 business days.
Federal Express Ground: All orders ship for a flat fee of $6.95.
FedEx Second Day Air: Shipping fee is calculated per item.
Alaska and Hawaii:
Ground shipping is not available.
FedEx Second Day Air: Shipping fee is calculated per item.
FedEx Second Day Air Shipping for U.S. Deliveries:
The transit time begins the first full business day after the package leaves our facility.
No P.O boxes or APO, FPO or DPO.
COSCO delivers quality products to your door. If, for any reason, your shipment is not satisfactory, please follow our return policy. Returns can only be made within 30 days of receiving your product(s). Special Orders may not be returnable. Please contact customer service for more information.
We can process returns and refunds only for items purchased from COSCO on CoscoKids.com. To receive a refund all returned merchandise must be in original, re-saleable condition, free from scratches and defects. Once an item or an order has been shipped it cannot be canceled, you will have to process a general return.
Follow the simple directions below to make your return by mail:
- Contact our customer service group at (866) 925-9970 to process your return. Or if you placed your order using an account on our site, you can initiate your return on-line through the order history page.
- You will be given a return goods authorization (RGA) number within 48 hours. Along with RGA number you will receive a ship-to address to which you must send your merchandise.
- Be sure to include your RGA number with your merchandise. This number will be used to ensure that you receive your credit.
- Be sure to put ATTN: Internet Sales on your shipping label. If you initiate your return on-line, you will receive an email with a shipping label. Please use this label to ensure your return is correctly processed.
All items returned to COSCO must be accompanied by the Return Goods Authorization number provided by customer service. In the event you return an item without the Returns Good Authorization number, you will not receive credit. Include all original packing materials, manuals and accessories with the product to avoid any additional fees. You are responsible for all freight/shipping charges.
We will notify you via e-mail of your refund once we have received and processed the returned item. Please note, we will refund shipping costs only if the return is a result of our error. In other cases, return postage will be paid by you. We will do our best to process the return quickly. Please allow 14-21 days for processing. Refunds will be credited to the original purchasing credit card account number only. No cash refunds will be provided.
In the event a product is listed at an incorrect price due to error, we will have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted.
If you have any further questions, or would like to provide feedback, please contact us.